Training Course

AD106 - Powerful Telephone Techniques

Whether your admissions personnel work exclusively by telephone or use the phone for setting a face-to-face appointment, they need a tool kit of powerful telephone techniques to be successful in working with students. This course provides best practices for both inbound and outbound calls. Admissions professionals learn how to project professionalism and a positive attitude in their telephone personality, and identify methods for conducting effective and appropriate calls.

Attention Administrators! Our unique Enrollment Key system allows you to provide cost-effective training for all your employees. Plan your training needs to take advantage of our volume discounts!