CAREER SERVICES
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Use strategies for dealing with underlying causes of worry and stress to enhance productivity and increase job satisfaction >>>
CS101 - Setting Up an Effective Career Services Department
Facilitator: Dr. Susan Schulz- This course offers strategies to provide employment and job search skills training that enables students to seek jobs in the field for which they are trained. You'll learn how to offer comprehensive career services regardless of whether your career services department is staffed full- or part-time. The course covers the territory all the way from setting up and running a career services department to measuring results! It describes how a successful career services department can ensure that your students have the skills and self-confidence to succeed in the workplace. You'll learn techniques to increase placement rates and to reach out to the community to meet and maintain relationships with hiring decision- makers.
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CS102 - Empowering Students to Find and Secure the Right Job
Facilitator: Elizabeth Kemler- In this course, you will be given tools to help your students find the job that's right for them, present themselves impressively on paper, and interview with ease. This course is designed so you can successfully support your students in four phases of their job search: doing a targeted job search, writing a powerful resume and cover letter, presenting professionally, and developing effective interview skills.
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CS103 - Assisting Students in Designing Effective Career Marketing Collateral
Facilitator: Robert Starks Jr.- Career marketing is digital, social, and mobile. Disruptive technology has altered how job seekers design and distribute career marketing collateral and how employers source and screen talent. Modern resumes now include trackable links, “search me” buttons, and QR codes. Social profiles, micro resumes, ASCII resumes, Infographic resumes, video resumes, and other forms of marketing collateral allow job seekers more ways than ever to market themselves. The problem is that society and technology have moved faster than most career professionals’ ability to adapt. This course will help you adapt to the explosion of technology that has disrupted traditional career marketing collateral.
*This course also contains several downloadable resources to be used in your career center
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CS104 - Developing a Social Media Strategy for Career Services
Facilitator: Robert Starks Jr.- Social media is a game changer for how career services professionals interact and reach their constituent groups yet many career professionals aren't aware of how to develop a purposeful social media strategy. Without a social media strategy, career services departments risk losing relevance with their audience, and they also lose the opportunity of harnessing social media to achieve department goals. This course describes the phases of planning and implementing a social media strategy for your career services department. Each module is based on the fundamental steps of preparing a comprehensive and measurable plan to achieve the goals of the career services department.
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CS105 - Setting Up an Effective Alumni Association
Facilitator: June Gudeman- Career colleges and schools have opportunities to create unique alumni associations which will look and feel more like alumni communities. This course will show you how you can create active alumni communities to increase enrollment, retention and placement for your entire school. You will learn how to provide your alumni with valuable services and how to seek their help to enhance your educational programs and career services, as well as marketing and admissions. From getting started to setting up an alumni data base management system and determining the school's return on investment, this course provides you with operational strategies for establishing an effective alumni association.
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CS108 - Supporting Veterans in Becoming Gainfully Employed
- This is an emerging enrollment area in career colleges. Veterans can bring to career college and employment history that may impact their success in both settings. This course will provide strategies for helping veterans secure their due benefits as well as how to provide them with needed support.
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CS201 - Institutional Best Practices to Maximize Graduate Employment Outcomes
Facilitator: Robert Starks Jr.- Derived from the feedback of over 100 institutions, empirical research, and case studies, course participants are presented with specific strategies and best practices that promote graduate employment. This course is for all career education professionals seeking to understand the institutional practices that maximize graduate employment outcomes. Because employment outcomes are as much a function of institutional behaviors as they are of student behaviors, this course is based in systems thinking, which challenges participants to examine the interdependent relationship among institutional infrastructure, student career-readiness, and graduate employment rates.
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CM101 - Internal Audits - Building a Compliant Campus
Facilitator: Traci Lee- This course provides an overview of the methodology and guidelines to help you outline an audit plan for your school(s). You will learn how to define audit scope and determine the audit approach which fits your organization. The course provides tips for successful audits and reviews audit areas for each functional department of a typical campus, including admissions, financial aid, student accounts, education/academics, and career services. Other business areas including marketing and advertising, human resources, information security and other key areas are also reviewed to provide you with a full scope audit outline. The course concludes with information on reports, audit documentation, and follow-up recommendations following the field audit activities.
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CM102 - Raising the Bar - Compliant Communications with Students
Facilitator: Cindy Bryant- This course is designed for employees of all roles and levels at institutions that participate in federal financial aid programs. The course provides an awareness of prohibited acts which could adversely impact operations, and covers the requirements which must be adhered to in order to maintain good standing with state* and federal regulations as outlined in the Program Integrity rules. Emphasis is on areas of misrepresentation related to advertising and recruitment activities, interactions with prospective students and appropriate communication of disclosures and other publications.
*This course currently covers the regulations for the following states: AZ, CA, CO, FL, GA, IL, IN, KS, LA, MA, MI, MN, MO, MS, NC, NM, OH, OK, OR, PA, SC, TN, TX, VA, WA.
Course participants can select specific state(s) at the beginning of the course to customize the training content to their state.
This course is also available as a private course for multi-state institutions.
Contact sales@maxknowledge.com for updates about the additional states that are being added to this course or to request a private course.

Sponsored by The National Association of State Administrators
and Supervisors of Private Schools (NASASPS)
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CM104 - Compliant Interactions: Acting with Integrity
Facilitator: Cindy Bryant- This course is designed to give you a clear and practical understanding of the federal and state regulatory standards that govern the conduct of your institution and correspondingly underlay the performance of your job. The purpose of the course is not to train you to be a regulatory expert, but to provide the information you need to do or say the right thing when interacting with both prospective and enrolled students, as well as the consequences of doing or saying the wrong thing whether by mistake or with intent. More importantly, the course emphasizes that 'Doing the Right Thing' is more than compliance and supports the mission and values of your institution. It ensures that we provide an environment of trust where prospective students receive the information they need to make informed decisions about their education. In short, it helps us help our students change their lives.
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CM251 - Students with Disabilities: Legal Obligations and Opportunities
Facilitator: Dr. Jane Jarrow- This course provides faculty, staff, and administrators with an understanding of the legal mandates regarding equal access for students with disability. More importantly, it provides a practical framework to help institutional personnel know what to say and do in the context of their defined role and interactions with students with disabilities. Topics include the civil rights nature of applicable Federal law, definitional issues, the impact of disability on traditional education activities and pursuits, reasonable accommodations, and the unique responsibilities of faculty, staff, and administrators as prescribed by their position.
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FA120 - Default Prevention: A State of Mind
Facilitators: Mary Lyn Hammer and Cheryl Kesson- This course offers proven-successful techniques that ultimately prevent student loan delinquencies and defaults. Because there is not one miracle that reduces the chance of student loan defaults, this compilation of ideas and practices collectively greatly reduces those risks by giving ownership of the loan responsibilities to the students who benefit from them. By integrating effective borrower education and interaction from the day your students walk through your front door, your students will embrace the state of mind needed to give them lifetime accountability for their Federal Student Loans obligations.
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ML111 - Leading and Motivating
Facilitator: Ryan Meers, Ph.D.- This course provides a synopsis of the essential tasks of leadership setting direction, aligning people, and motivating others. You will learn how to recognize the skills and characteristics of effective leaders, create an inspiring vision, and energize people to support and work toward your goals.
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ML116 - Writing Skills
Facilitator: Jay Hollowell- Skillful writing helps you accomplish your business objectives and extends your influence as a manager. In this course, you will learn to create clearer, more effective written communications. The course includes specific guidelines for preparing memos, letters, emails, and other common business documents.
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ML117 - Presentation Skills
Facilitator: Ryan Meers, Ph.D.- This course provides sound advice on preparing and delivering presentations that command attention, persuade, and inspire. It includes rehearsal techniques as well as tips for creating and using more effective visuals. The course also addresses the importance of understanding your objectives and your audience to create a presentation with impact.
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ML118 - Coaching Skills
Facilitator: Ryan Meers, Ph.D.- In this course, you will learn how to strengthen your coaching skills by using a four-step process to facilitate the professional growth of the employees you coach.
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ML119 - Persuasion Skills
Facilitator: Ryan Meers, Ph.D.- To do their job - accomplishing work through others - managers must develop and use persuasion skills rather than simply issue orders. Formal authority no longer gets managers as far as it used to. This course will help you master the art and science behind successful persuasion so you can begin changing others' attitudes, beliefs, or behavior to create win-win solutions.
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ML120 - Feedback Skills
Facilitator: Jay Hollowell- Feedback is an essential component of the communication process. In this course, you will learn when and how to give effective positive or corrective feedback, how to offer feedback upward, and how to receive feedback.
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ML121 - Negotiation Skills
Facilitator: Ryan Meers, Ph.D.- This course provides a practical guide to becoming an effective negotiator. The course includes steps to guide you through the negotiation process assessing your interests as well as those of the other party, developing opportunities that create value, avoiding common barriers to agreement, and implementing strategies to make the negotiation process run smoothly.
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ML122 - Difficult Interactions
Facilitator: Dr. Gary Carlson- This course will show you how to discuss and resolve difficult interactions in the workplace - whether with employees, peers, bosses, or even suppliers and customers.
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ML125 - Managing Diversity
Facilitator: Ryan Meers, Ph.D.- In this course, you will learn how to manage diversity to extract maximum value from your employees' differences - including how to recruit diverse talent, resolve diversity-related conflicts, and communicate with employees and customers from other cultures.
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ML133 - Goal Setting
Facilitator: Ryan Meers, Ph.D.- This course will show you how to set realistic goals, prioritize tasks, and track milestones to improve performance and morale.
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ML134 - Career Management
Facilitator: Ryan Meers, Ph.D.- In this course, you will learn how to manage your career - including how to identify your business interests, professional values, and skills in order to target your most exciting career possibilities.
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ML135 - Time Management
Facilitator: Jeffrey Schillinger- This course will help you master effective time management techniques. You will learn to analyze how you currently spend your time and pinpoint opportunities for improvement. The course will show you how to plan your time efficiently using scheduling tools, control time-wasters, and evaluate your schedule once it is underway.
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ML136 - Stress Management
Facilitator: Dr. Gary Carlson- In this course, you will learn the difference between positive stress that enhances productivity and negative stress that breeds tension, lowers productivity, and undercuts job satisfaction. The course includes strategies for dealing with underlying causes of worry and stress, with tactical advice and coping mechanisms for immediate problem management.
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