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Training Course

RT105R - Raising the Bar to 'First-Class' Customer Service

This course uncovers the secrets of today's successful businesses and their strategies of first-class customer service. You will learn the components of first impressions that can help you increase and keep your enrollments. This course will also help you to locate the specific areas of your operations where you can implement an improved customer service plan for your institution – whether it is admissions, student services or academics.

Attention Administrators! Our unique Enrollment Key system allows you to provide cost-effective training for all your employees. Plan your training needs to take advantage of our volume discounts!